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100% money back, satisfaction guaranteed.

Satisfaction Guaranteed


The quality of your products is guaranteed at origin. We personally ensure the products are in absolute perfect condition prior to packing.

Satisfaction Guaranteed

Be reminded that in some cases online shopping can be a disappointing experience. So always check every one of the product details throughout, prior to making a purchase; size is an important detail often missed.

For internet purchases only, we offer a 100% money back guarantee. If you are not satisfied with your purchase just return it to us (within 30 working days) in new and unused condition for a full refund. Shipping and handling fees will not be included as part of the refund.

Unlike man-made materials that appear flawless, any genuine leather has surface scratches and scars and contains subtle variations in color and texture resulting in natural markings which add to the beauty and uniqueness of each item. These variations in no way affect the durability or performance of the item. Chiwit design products are handmade, please do not expect a perfectly machine made item that you could buy from any high street shop. Handmade crafts are special because of the individual nature of each item.

Sorry we cannot accept items for refund or exchange that have been worn, that have been used, or have been modified. This includes belts tried on and buckled down, wallets that have been completely filled and stretched, or purses that have been used.


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